When Adminished charges people

Once you have connected Stripe and left automatic charging on, Adminished bills your members without you doing anything. This page says exactly when that happens, so nothing is a surprise — to you or to a parent who asks.

Monthly members

On the 1st of each month, Adminished works out what every monthly member owes for the month that has just finished, raises the charges, and takes them from saved cards and Direct Debits. Monthly billing is in arrears: members pay for the month they have had.

Weekly, fortnightly and four-weekly classes

These are billed once a day. Each morning Adminished looks for a billing period that has just closed and charges it. A weekly class is therefore billed the morning after its week ends.

Drop-ins

A drop-in is charged after the session has happened, not when it is booked — Adminished checks each hour for sessions whose time has passed. Nobody is charged for a session they did not attend.

Free session. You can give a pay-as-you-go member a session free: tap Free session on their row on today's or an earlier register, or choose one of the class's next dates on their page. That session is not charged, and an upcoming one shows on their parent's home page as a free session from you. You can remove it until the session starts or you mark them on the register, and the session is then charged as normal if they attend; after that, it stays free. It is offered only where the session would otherwise be charged: not to a monthly member, someone on a lesson pack or an archived member, not where their drop-in price for the class is nothing, nor for a class with billing off, nor unless Stripe is connected — and, for a class charged after the class or at check-in, automatic charging is on; for a class charged before the session, only today or a later date, as nothing charges a past date that was not prebooked. If their place in the class ends (they leave it, move off pay-as-you-go, or they or the class are archived), their free sessions still to come are cancelled. A session that has already been charged, or paid with a lesson-pack credit, cannot be made free; an owner or an admin can waive a charge with Cancel this fee instead. Owners, admins and coaches can give one.

What is left out of a bill

Paused lessons. If a membership was paused across part of the period, those lessons are excluded and the rest is prorated.
Members who left before the period started. Someone who cancels part-way through a period is not charged for it. A period that had already closed when they left is still charged — they attended it.
Price rises. A price you change today applies from the next period. Periods that have already closed keep the price that was in force at the time, so changing a price never re-bills a month retrospectively.

When a card fails

Adminished retries a failed charge on a schedule and emails the parent a reminder. After five failures it stops retrying and pauses the membership, so the next cycle does not pile another charge on a card that is not working. The paused period is not billed. You will see the member flagged on your Money screen.

Other things that run on their own

Overdue payment reminders, and a warning before a saved card expires.
DBS expiry reminders for staff.
Attendance and streak badges, awarded overnight.
Scheduled broadcasts, sent at the minute you chose.

Turning it off, or running it early

Automatic charging is a club setting — you can switch it off and raise charges by hand instead. You can also run the monthly generation early from your Money screen if you want to check what a month will look like before it goes out.

Taking payments
Generate monthly charges, record cash or bank-transfer payments, and see who still owes money at a glance.
Payment reminders
How automated payment reminders work in Adminished (T+3, T+7, T+14), how saved-card auto-charge bypasses reminders entirely, and how declined cards are handled.
Connecting Stripe
Step-by-step walkthrough of Stripe Connect onboarding: what you need before you start, the verification flow, fees, payout schedule, and the common gotchas.
What you're charged, and when
Monthly fees are billed in arrears, so you pay for the month you have had. What that means if you cancel, switch class, are paused, or your club changes its prices.

Was this helpful?

Need more help? Email [email protected] — we reply within one working day.