Adminished

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Terms of business

Last updated: 14 June 2026. These terms are written in plain English to be clear; they are a working draft and should be reviewed by a UK-qualified solicitor before you rely on them as final.

1. Who these terms are between

These terms are between you — the club, business, organisation or individual operator that signs up to use Adminished (“you”, “your Club”) — and Slashbit Ltd, a company registered in England & Wales and the operator of Adminished (“Adminished”, “we”, “us”). They govern two things: (a) your subscription to our software, and (b) our role in helping you collect payments from parents and members. By creating an account and ticking to accept these terms, you agree to be bound by them and by our Privacy Policy, which forms part of these terms.

Adminished is software, not a bank. We provide an admin platform and we facilitate payment processing through our payment provider, Stripe. We are not a bank, a payment institution, a money transmitter, or a party to the contract between your Club and the people who pay it.

2. Definitions

  • “Service” — the Adminished software, websites and apps.
  • “Payer” — a parent, guardian, member or adult self-learner who pays your Club through the Service.
  • “Stripe” — Stripe Payments Europe, Ltd and its group, our third-party payment processor.
  • “Platform Fee” — Adminished’s fee on payments you collect through the Service (currently 1%).
  • “Stripe Fees” — Stripe’s own processing fees.
  • “Payout” — money settled from Stripe to your Club’s nominated bank account.
  • “Chargeback” — a payment reversed or disputed by a Payer, their bank or the card networks.

3. The service

Adminished is a software-as-a-service admin tool for clubs and activity providers: a dashboard, student/member lists, classes and attendance, events, messaging, consent forms, and tools to request and reconcile payments. We may add, change or remove features over time. The Service is provided to your Club for running its own activities; you may not resell it or share your account with unrelated organisations.

4. Your account

  • You must be 18 or over to create a Club account.
  • If you accept these terms for an organisation, you confirm you have authority to bind it.
  • You’re responsible for keeping your login secure and for everything done under your account.
  • You’re responsible for the accuracy of the data you, your team or your Payers enter.

5. Subscription fees & billing

New accounts start on the Free plan at no cost. Paid plans are billed monthly in advance at the then-current published rate (see our pricing page). You can cancel at any time; we don’t pro-rate part-months, but you keep access until the end of the period you’ve paid for. If a subscription payment fails, we may suspend paid features after notice, and the amount owed remains due. Subscription fees are non-refundable except where the law requires otherwise. We may change subscription pricing on at least 30 days’ notice, taking effect from your next billing cycle.

6. Payments, fees & payouts

Adminished helps your Club collect payments from Payers by card and Direct Debit, using Stripe. Your Club is the merchant for those payments: each payment is part of the contract between your Club and the Payer for the activities you provide, and Adminished is not a party to that contract.

To accept payments, your Club sets up a Stripe account through us. Stripe verifies your Club’s identity (its “know-your-customer” checks) and pays out to the bank account your Club nominates, on Stripe’s payout schedule. Your use of Stripe is also subject to Stripe’s own agreement.

On each payment your Club collects, the Stripe Fees and the Adminished Platform Fee are deducted, and your Club receives the balance. The Platform Fee is charged in addition to the Stripe Fees. We may change the Platform Fee on at least 30 days’ notice.

Your Club is responsible for the activities Payers pay for, for setting its own prices and refund/cancellation policy, and for any tax it owes on its income. We are responsible for VAT (if any) only on our own fees, not on your Club’s income.

7. Refunds, chargebacks & disputes

Refunds. Because the contract for activities is between your Club and the Payer, your Club decides and issues refunds; the Service provides the tools to do so. Refund and cancellation policies are your Club’s responsibility.

Chargebacks and disputes. If a Payer disputes or charges back a payment, your Club is responsible for the disputed amount, any fee Stripe charges for the dispute or chargeback, an Adminished administration fee to cover the time and cost of handling it, and any related costs or penalties. We are not responsible for decisions made by Stripe or the card networks about disputes, chargebacks, risk or account holds.

Recovery and set-off. We may deduct or recover any amount your Club owes us — including Platform Fees, refunds, chargebacks, the dispute administration fee, and any other charges — from your Club’s Adminished or Stripe balance, or from future Payouts. If those are not enough to cover what is owed, your Club must pay us the shortfall on demand.

8. Acceptable use

  • Don’t store data you don’t have the right to store, or use the Service for fraudulent, misleading or unlawful purposes.
  • Don’t attempt to break security, scrape other clubs’ data, or probe for vulnerabilities without authorisation. Report security issues via our bug report form.
  • Comply with the laws that apply to your Club, including consumer, data-protection, safeguarding, health-and-safety, tax and employment law, and hold any insurance your activities require.

Shop & merchandise. If your Club uses the in-app Shop, you may sell physical goods only — tangible items that are posted to, or collected in person by, the Payer (for example kit, apparel, water bottles, badges or equipment). You must not list or sell digital or downloadable products, e-vouchers, gift cards or store credit, memberships or subscriptions, tickets, donations or services, or any other non-physical item; and you must not list anything that is unlawful, prohibited, counterfeit, unsafe, or that you are not entitled to sell. Your Club is the seller of record for Shop orders and is responsible for each listing’s accuracy, the goods’ legality and safety, fulfilment, and its own consumer-law obligations. We may screen listings (including automatically) and may hide, suspend or remove any product or Shop we reasonably believe breaches this clause, and may suspend Shop access for repeated or serious breaches. This requirement also keeps the Service compliant with the rules of the app stores it is distributed through, and your Club is responsible for any loss, claim, fine or app removal that results from breaching it.

9. Data & privacy

For the personal data your Club enters about its members (and their children), your Club is the data controller and Adminished acts as your data processor; for account, billing and platform data, Adminished is the controller. Full detail, including the categories of data, lawful bases, sub-processors (such as Stripe) and retention, is in our Privacy Policy, which forms part of these terms. You’re responsible for having a lawful basis (including for any special-category data such as health information) and for the fairness of the data you ask your Payers to provide.

10. Service availability

We work to keep the Service available but don’t currently offer a formal uptime guarantee, and we’re not liable for interruptions outside our reasonable control. Scheduled maintenance will be announced in advance where we can.

11. Liability

To the fullest extent permitted by law, our total liability to your Club for all claims arising out of or in connection with these terms or the Service is limited to the subscription fees your Club paid us in the 12 months before the event giving rise to the claim — this cap is based on subscription fees only, not on the value of payments processed through the Service. We are not liable for indirect, incidental, special or consequential loss, or for loss of profit, business, goodwill or data. The Service is provided “as is”.

Nothing in these terms excludes or limits liability that cannot be excluded by law — including for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation — and nothing affects a consumer’s non-excludable statutory rights.

12. Indemnity

Your Club agrees to indemnify and hold harmless Adminished (and Slashbit Ltd, its directors, staff and affiliates) against any claim, demand, loss, damage, cost or expense (including reasonable legal fees) arising from: the activities your Club provides (including any injury, incident or accident at your Club’s premises or sessions); your Club’s use of the Service; your Club’s breach of these terms; your Club’s breach of any law (including consumer, data-protection, safeguarding, health-and-safety, tax or employment law); and the personal data your Club controls or processes.

13. Intellectual property

The Service, and all software, content and trademarks in it, belong to Adminished or its licensors. We grant your Club a limited, non-exclusive, non-transferable right to use the Service for its intended purpose; you may not copy, resell, reverse-engineer or modify it. Your Club keeps ownership of its own logo, content and data, and grants us a non-exclusive licence to host and display them within the Service for the purpose of providing it to you.

14. Suspension and termination

We may suspend or terminate accounts that breach these terms, are in arrears, or are being used to harm others, and may act immediately where we reasonably believe conduct poses a material legal, safety or reputational risk. We may also end the Service on 30 days’ notice. You can close your account at any time from your settings; you can export your data for a reasonable period after closure. Fees already owed (including amounts recoverable under section 7) survive termination.

15. Changes to these terms

We’ll give notice (by email or in-app) of material changes at least 30 days before they take effect. Continued use of the Service after that counts as acceptance.

16. Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including outages of third-party services (such as Stripe or our hosting), natural disasters, pandemics, government action, war or terrorism.

17. Severability & entire agreement

If any part of these terms is found unenforceable, the rest continues in force. These terms, together with the Privacy Policy and any plan you select, are the entire agreement between us and replace any earlier discussions or representations.

18. Governing law

These terms are governed by the law of England & Wales, and the courts of England & Wales have exclusive jurisdiction over business disputes. If you are a consumer, you keep the protection of mandatory laws of your country of residence and may bring claims there.

19. Contact

Questions: [email protected].