Who pays the transaction fee: you or the parent?

Every card payment incurs a transaction fee — Stripe's processing charge plus Adminished's 1% platform fee. The Add transaction fee to price toggle on the payment request form controls who absorbs it.

How the toggle works

You'll find the toggle when creating a payment request at Payments → New payment request.

Toggle OFF (default): you set £10, the parent pays £10, and you receive approximately £9.50 after fees. You absorb the cost.
Toggle ON: you set £10, the parent pays £10.52, and you receive £10.00 exactly. The parent covers the fee, though they see only one total price — there is no separate "fee" line on their payment screen.

The exact amounts depend on the payment value. The live breakdown card on the form updates as you type, showing You will receive, Transaction fee, and Total price side by side.

Why the toggle exists

Small clubs often think in round numbers — £10 a session, £30 a month. Switching the toggle on lets you keep that round number as your take-home amount without having to calculate a grossed-up price manually.

When to leave the toggle off

When parents are comparing prices across clubs and a lower headline number matters.
When you have already quoted an "all-inclusive" price and absorbing the fee is the honest thing to do.
When the payment amount is large enough that the fee is negligible relative to the value.

Checking what you received after a payment

Go to Payments and open the payment detail. The "You received" figure shown there is the net amount after all fees, regardless of which way the toggle was set when the request was created.

Does this apply to events and drop-ins?

Currently the toggle is only available on standard payment requests. Event ticket pricing and drop-in fees will gain the same control in a future update.

Passing on card fees
Adding a card surcharge is illegal in the UK and Ireland (and being banned in Australia). The legal way to recover processing costs: build the fee into your price — including the "Add transaction fee to price" toggle, which shows parents one inclusive total with no separate card fee.
Taking payments
Generate monthly charges, record cash or bank-transfer payments, and see who still owes money at a glance.
Payment reminders
How automated payment reminders work in Adminished (T+3, T+7, T+14), how saved-card auto-charge bypasses reminders entirely, and how declined cards are handled.

Was this helpful?

Need more help? Email [email protected] — we reply within one working day.