Adminished

Switching from GoCardless (or another payment provider)

Moving your club to Adminished from GoCardless, a standalone Direct Debit provider, or another system? You don't lose your paying members. The one thing to know up front: existing Direct Debit mandates can't be transferred between providers, so each member re-authorises a new Direct Debit once (about a minute each). That's normal whenever a club changes Direct Debit provider.

Why mandates can't simply be imported

A Direct Debit mandate is an authorisation tied to the provider that set it up. Adminished collects through Stripe, so the mandate has to be created afresh under your Stripe account — there's no button, on Adminished or anywhere, that lifts a live GoCardless mandate into Stripe. Re-authorising is quick, and from then on collection is automatic.

The recommended way: share your join link

  1. Connect Stripe at Settings → Payments.
  2. Choose your payment methods. Offer Direct Debit — it's cheaper to run than cards (there's a separate help article on the fee difference). You can offer card & Direct Debit, or Direct Debit only.
  3. Share your join link (Invite & share). Each parent registers their child, signs your consent forms, and sets up Direct Debit or a card themselves — no data entry for you, and you get a signed consent record for every child.
  4. Keep your old provider running until the new Direct Debits are active — a new Direct Debit takes 2–3 working days to set up.
  5. Cancel the old mandates once everyone's across and the first new payments have started.

There's a guided version of these steps, with a live count of who still needs to set up payment, at Settings → Switch from another provider.

If you already have a member spreadsheet

You can import your roster at Students → Import so you can see who has and hasn't joined and chase the stragglers. Importing brings in names and details only — it doesn't collect consents or set up payment, so members still complete those steps themselves via your join link or a payment-setup invite. (The separate "Import from Stripe" tool only helps if your previous system also ran on Stripe — it doesn't work for GoCardless.)

What your members experience

The Direct Debit they set up shows your club's name on their bank statement and Direct Debit instruction, so they recognise it — far fewer "what's this payment?" queries than a generic provider name, and fewer disputes.

Related articles

  • Connecting Stripe

    Step-by-step walkthrough of Stripe Connect onboarding: what you need before you start, the verification flow, fees, payout schedule, and the common gotchas.

  • Saving on fees

    Direct Debit costs less than cards in Stripe processing fees. How to set which payment methods your club accepts to cut fees, what each method costs, and the trade-offs.

  • Taking payments

    Generate monthly charges, record cash or bank-transfer payments, and see who still owes money at a glance.

  • Parent portal

    How parents join your club with a join code, access the parent portal, view their child's class schedule, and pay online.

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